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Our Staff

Click on one of the people below to find out more information.

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  • Courtesy Toyota
    Courtesy Toyota
    (802) 229-9117

    The friendly and experienced staff at Courtesy Toyota is here for your parts, service and sales needs.

  • Ron Anderson
    Toyota Sales
    Ron Anderson
    (802) 224-7279


    "My wife and I really had a great experience dealing with people at this dealership in Berlin. We looked at other makes, and talked to people in two other dealerships before we came here, one in another location in Vermont and one in New Hampshire. Ron Anderson and the people that we dealt with here were knowledgeable, and courteous to deal with. We were able to negotiate, without much hassle, what we felt was a fair price for the car. They got us the car with the color that my wife wanted very quickly. Processing the loan for the car was also painless, and quick. When we picked the car, they walked through all of features and what to do to take care of it, how to get optimal mileage, and how to best use the car to handle the rural roads in Vermont during the winter season.

    Would I go back for another car when I need one? of course. I plan on going to the dealership for all my service and maintenance needs."

  • Dale Arleth
    Toyota Sales
    Dale Arleth
    (802) 224-7245

    Name: Dale Arleth
    Home Town: Berlin, VT
    Favorite Drive: Any northern VT road
    Children: 3
    Pets: Too many cats
    First Car: Mercury Bobcat
    Favorite Car to Sell: All Toyotas
    Years in Vermont: 33
    Work Schedule:
    Mom. & Thurs. 9am - 7pm
    Tues., Fri. & Sat. 8am - 5pm

  • Dana Ayer
    Internet Sales Mngr.
    Dana Ayer
    (802) 224-7263

    Name: Dana Ayer
    Home Town: Barre, VT
    Favorite Drive: Route 17
    Pet: Cooper Mack - Black lab. 5 years old and leads the way on long hikes.
    First Car: '95 Volvo 850 Sedan
    Years in Vermont: Born and Raised
    Work Schedule: Mon-Thurs, Sat.


    "We recently purchased a 2011 Toyota Sienna Van and couldn't be more happy! Dana was very helpful, freindly and imformative. Dana answered all our questions (some more than once) and took the time to go over the car with us as well as our daughter. We purchased the van so we would have enough room for our kids and grandkids to go together. We couldn't be more happy with the space and great features this van has. Dana was wonderful to deal with and we would recommend him to anyone. We are having a blast going to our racing events (especaily now beacuse we have the space for all our grandkids).. Thanks Courtesy Toyota!    "

  • Shannon Bolduc
    Internet Director
    Shannon Bolduc
    (802) 224-7266

    "I received a call from Shannon Bolduc, Internet Director at Courtesy Motors. I thought she was calling to set me up with a salesman, to my utter delight, she said she was the sales person I would be dealing with. We set aside time the following day for me to look at the vehicle. Since I work a full time job its hard to view things without taking time off. Shannon stayed late so she could meet with me, another plus in my book. When I arrived she greeted me like a friend, no sales pitch no rushing me through so she could go home. She also had just the one vehicle already pulled up to the door so I could take it for a test drive. Though I was specific to what I was looking for and thought this one truck was all I would be looking at Shannon gave me the option to review and test drive another truck. But we both knew I was going to buy the first one I tried. Shannon seemed to understand exactly what I wanted and worked very hard to help me get it. Well I took the truck home that night, kudos to Shannon for working that out for me. Shannon Bolduc and the other members of the team, being the finance department and the guys that stayed late in the recon department cleaning up my new purchase, were very kind, courtesy (no pun intended) honest and up front with me it was very refreshing. Should I have the need to buy another vehicle I most assuredly will be buying it at Courtesy Motors And I will be telling my friends and family, and complete strangers to go to Courtesy Motors, ask for Shannon and they will have a great buying experience. Shannon you made my purchase easy and I sincerely appreciate the extra time and effort you put into getting me in to my truck."

  • Mike Cody
    Toyota Sales Manager
    Mike Cody
    (802) 224-7250

    Name: Mike Cody
    Home Town: Montpelier, VT
    Favorite Vehicle to Drive: 4Runner
    First Car: '67 CUDA
    Favorite Car to Sell: All of them
    Years in Vermont: 56

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  • Desmond Culcleasure
    Internet Sales Mngr.
    Desmond Culcleasure
    (802) 224-7278

       
    Name: Desmond Culclosure
    Home Town: Bronx, NY
    Children: 6 year old daughter Celia
    Pets: Bosco the Pug
    Favorite Cars to Sell: RAV4 & Corolla
    Years in Vermont: 16
    Work Schedule:
    Mon., Wed., Sat. 8am - 5pm
    Tues., Fri. 9am - 7pm

    "This is our second purchase of a Toyota with Desmond as our salesperson. Desmond remembered our names, which to us was very special! Desmond showed us several cars and explained all the features to us and answered all our questions fully. We took a couple of cars out for a test drive and Desmond was there when we got back and helped us decide which car was the best for our needs. The price was right in the range we were hoping for and the quality of the car was exactly what we expected. I just had an accident with my Corolla. A commercial truck ran into the back of my car going about 40 miles an hour and my injuries were minimal. Thanks to the great construction of my Toyota. I think with any other car I would have been really injured! One of the things that we appreciate about Courtesy Toyota and Desmond is that they do not pressure us to buy the most expensive car on the lot,(as many other dealerships do.) We are very happy with the service department. Thanks Phil! We can always depend on the time frame they give us and that the service is done right. Everyone is very friendly and they always take a minute to say "hi" to our great-grandchildren when we bring them in! Thank You so much! Courtesy Toyota and Desmond will be our dealership and salesperson for a long time. We have already recommended some of our friends to you."

  • Phil Daley
    Toyota Service Director
    Phil Daley
    (802) 224-7271

  • Scott Daley
    Toyota Sales
    Scott Daley
    (802) 224-7242

    Name: Scott Daley
    Home Town: Las Vegas, NV
    Faborite Drive: Route 100, Route 17, Route 125 Loop
    Kids: 14 year old twins - boy & girl
    Pets: 2 man-eating Welsh Corgis and a killer mineature Dachshund
    First Car: 1978 Chevrolet Caprice Landau
    Favorite Car to Sell: Prius
    Years in Vermont: 10
    Work Schedule:
    Mon. & Fri. 8am - 5pm
    Wed. & Thurs. 9am - 7pm
    Sat. 8:30am - 5pm

  • Mike Danilowicz
    Toyota Service
    Mike Danilowicz
    (802) 224-7251

  • Perry Fleming
    Toyota Service
    Perry Fleming
    (802) 224-7256

  • Mike Graves
    Toyota Business Mngr.
    Mike Graves
    (802) 224-7273

    Name: Mike Graves
    Favorite Vehicle to Drive: RAV4
    Children: 1 son
    Pets: 2 dogs, 3 cats
    Virst Car: VW Scirocco
    Years in Vermont: 28
    Work Schedule: Mon., Wed.-Sat. 9am - 7pm

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  • Dave Guilmette
    Toyota Sales
    Dave Guilmette
    (802) 224-7255


    "When I think it's time to "talk cars" with a knowledgeable expert, I always think of Dave Guilmette. I invariably drive to the dealership to look over the new offerings. Dave gives me the tour and answers all of my questions - he even knows the answers to the questions I should have answered but didn't think of. Dave always takes the time I need so that I can fully appreciate what the cars can do. After seeing the cars we talk about price and purchase options and Dave clearly spells out the details. I always feel like I got a fair deal from an honest dealer. I'm driving a new Rav4 now, from Courtesy, and I couldn't be happier (thanks Dave). I'd recommend that anyone who might be considering a new car see Dave Guilmette. you'll be glad you did. Buying a new car can seem like pretty daunting experience, but with Dave it was easy, pleasant and simple and kinda fun too."

  • Jimmy Huff
    Toyota Business Mngr.
    Jimmy Huff
    (802) 224-7244


    "I had very exceptional service from Jimmy. He got me financed with a low credit score and was very good about making my experience a happy one for buying a new van. Jimmy was very prompt at getting me the vehical that I wanted and made sure I was happy and saticfied when I left the dealership. He was very nice and professional he really took care of me. Desmond was a wonderful salesman. He really made me happy when he made sure my van got to me in a proper time frame."

  • Jim Lubas
    Toyota Service
    Jim Lubas
    (802) 224-7284

  • Bill McGinnis
    Internet Sales Mngr.
    Bill McGinnis
    (802) 224-7261

  • Michele Miller
    Toyota Warranty Admin.
    Michele Miller
    (802) 224-7241

  • Bob Picioli
    Toyota Sales
    Bob Picioli
    (802) 224-7238


    "We came in to Courtesy without any expectations; in fact, we had made a wrong turn on the way to the Honda place! We were in the market for an all wheel drive vehicle, and all we knew was what we could afford. When we asked about a Rav4, Bob asked us what color we wanted, and we said "the cheapest!" thinking that we wouldn't find anything in our price range. But because of the great specials going on now, and because Bob quickly found us a vehicle that was a great fit, we ended up leaving with a car. All this while our somewhat impatient and energetic young girls were playing in the showroom. What a miracle! Thank you so much."

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  • Steven Reese
    Toyota Parts Mngr.
    Steven Reese
    (802) 224-7247

  • George Rollins
    Toyota Sales
    George Rollins
    (802) 224-7236


    "I went to Courtesy Toyota to buy my first car. (As a recent college graduate I needed something reliable to get me back and forth to my first real job!)Working with George was an absolute pleasure! I went in not knowing at ALL what I wanted so he worked with me to flush out some ideas. We looked at their website, browsed some models, he made some suggestions based on what i needed the car for, etc. He was the most patient salesman I think I have ever seen or heard of! I'm incredibly indecisive so when i test drove one car and came back still unsure, he just picked out another for me and i tried that. There was a lot of "himming and hawing" because I had to get financing and put money down and wasnt sure if i wanted a Camry or a Prius... I can't see why George was so patient with me!! I would have lost my mind if i were him! Anyway. After i decided on a car the financing was difficult (fresh out of college w/ loans = no credit) but the financing guy (sorry, i forget his name!!) never gave up hope. I would be denied financing from one institution, another, and another, but he worked for three days to get me financing and I drove away in my 2008 Prius!! Thanks so much Courtesy! I will happily recommend you to ANYONE!"

  • Craig Stevens
    Used Car Manager
    Craig Stevens
    (802) 224-7259

  • Natalia Tanner
    Toyota Sales
    Natalia Tanner
    (802) 224-7240


    "At first i was very nervous because buying a car is such a huge deal, but when i walked into the dealership i was greeted with a smile and felt right at home. Natalia Tanner was very knoledgable and answered all my questions without any preassure of buying a car. She was very considerate of my financial situation and worked with me on a price i could afford. I was very pleased with the service Natalia provided as a sales rep, she was fantastic."

  • Brian Tyson
    General Sales Mngr.
    Brian Tyson
    (802) 224-7254